Frequently Asked Questions

Search simple answers about product, price, payment, invoice, delivery, and support.

FAQ Help

Search your question and get clear answer fast.

Type any keyword like GST, PayU, invoice, delivery, support, CRM, website, or app.

If you are not sure which package is right, request a demo before placing order.

Showing all questions Search works in realtime.

No answer found

Try another keyword or contact our support team with your question.

Fintech API

API price, documentation, lead flow, SDK, and integration support.

It is a paid API service that helps you add loan and financial services inside your own website, app, CRM, or lead platform.

DSA partners, loan agents, finance companies, app owners, CRM companies, lead generation platforms, fintech startups, and website owners can use it.

The Fintech API Service price is ₹11,999 per year plus 18% GST.

You can fetch products, create leads, upload documents, track lead journey, check status, view RM and lender updates, and get disbursement details.

Yes. We provide API documentation, Swagger documentation, sample request flow, SDK support, and technical integration help.

No. First read the full Fintech API service page, check the features and documentation, then add it to cart from that page only.
Products

Ready CRM, website, app, and marketing product questions.

We provide ready-to-use software and SaaS products. This helps you start faster with clear pricing and less waiting time.

Yes. Selected products can be set up with your brand name, logo, contact details, and basic business content.

For a finance business, CRM + Website is a good starting package. If you also need mobile app access, choose CRM + Website + App.

Yes. We also provide marketing tools like WhatsApp Marketing Starter for customer list, campaign planning, and follow-up tracking.
Pricing + GST

Package price, GST, renewal, and billing clarity.

Yes. Product prices are shown before GST. 18% GST is added and shown clearly during checkout.

CRM + Website price is ₹14,999 plus 18% GST. Renewal is ₹5,999 per year.

CRM + Website + App price is ₹24,999 plus 18% GST. Renewal amount stays configurable as per the package.
Secure Payment

PayU Hosted Checkout, confirmation, failures, and transaction status.

Review your cart, confirm your details, and complete payment on PayU’s hosted page. We verify the result with PayU before marking the order paid.

Payment details are entered only on PayU’s hosted checkout page. Dhanita does not store your card, UPI PIN, or banking credentials.

A delayed bank or PayU response can require another secure verification. Do not pay twice; the status is retried automatically.
Member Area

Login, orders, invoices, tutorials, support, and settings.

You can see orders, payment status, invoices, delivery tracker, tutorials, support tickets, and profile settings.

Yes. You can update your name and phone number from member settings. Your email is kept as your login identity.
Invoice + Delivery

Invoice access, download lock, delivery tracker, and panel details.

You can view invoice details anytime. Download unlocks only after payment is paid and delivery is marked delivered.

Delivery status, expected timeline, admin note, and panel login details show in your member invoice page after admin updates them.
Support

Demo help, support tickets, and after-purchase guidance.

Login to member area and create a support ticket. Add your order number and clear issue details so our team can reply properly.

Yes. You can request a live demo before buying. Our team will show the software flow and explain the right package.
Still Need Help?

Talk to our team before choosing a package.

We can help you understand the right product, payment process, demo flow, and support options.