Privacy Policy
We collect only the details needed to manage your account, order, PayU payment status, delivery, invoice, and support.
We keep your information for service, support, and order updates.
When you use Dhanita website or member area, we collect simple details required to process your order and provide software delivery support.
We do not store your card number, UPI PIN, CVV, or online-banking credentials; those details are entered on PayU.
Account Data
Name, email, phone, role, and basic account activity.
Order Data
Products, cart, order status, invoices, and delivery updates.
Gateway Payment Data
PayU transaction identifiers, amount, verification status, and bank reference when supplied.
Email Updates
Order, invoice, delivery, and support emails sent through our mail system.
Why we use your details
Create and manage your account
We use your name, email, and phone to create your member account and support your orders.
Verify PayU payment
We use the signed PayU response and server-to-server verification to update your order and accounting records.
Deliver software access
We use order and delivery details to share setup updates, invoice status, and panel login details.
Provide support
We use support ticket messages and replies to solve your product, payment, invoice, or access issue.
Order, invoice, and delivery data
We store your order details, invoice status, expected delivery, delivery notes, and panel login information so you can check updates from your member area.
Panel login details are shown only inside your account when staff adds them after setup.
Legacy payment proof records from orders placed before PayU may be retained privately for accounting, disputes, and legal obligations.
Email notifications
We may send account, order, PayU payment, invoice, delivery, and support emails through our configured ZeptoMail or SMTP service.
These emails help you track important updates related to your purchase and support requests.
How we protect your data
We use reasonable technical and process controls to protect your information. No website or online system can be guaranteed fully secure, so you should also keep your login details safe.
Keep account details safe
Use correct name, email, and phone number. Do not share your password or panel login details with unauthorised users. Contact us quickly if you see any wrong account activity.
Need help with your privacy or account data?
Email us or raise a support request with your registered email and clear issue details.